Frequently Asked Questions

Enjoy luxury like never before

Yes, you will need to create an account with us to place an order. But you can also place an order as a guest. Creating an account is quick, easy, and free!

Creating an account with us is easy! You can sign up for an account with (

We accept all major credit cards, including Visa, MasterCard, and Debit cards. We also accept PayPal.

Yes, we do! Our products are designed to make the perfect gifts for your loved ones. Each item is carefully packaged in a luxurious gift box, which is thoughtfully crafted from recycled materials, aligning with our commitment to sustainability. So, you can easily give our pashmina, cashmere, and silk wraps as beautiful, eco-friendly presents.

Yes, we do provide customizations for selected products. We offer options for embroidery, monograms, and preferred color schemes as part of our customizing services. For additional information, please contact us on

Log in to your account and tap on your order to access the shipping status & tracking information to see the progress of your purchase. Clicking “View Your Purchase” on either your order confirmation or shipment confirmation emails will allow you to see the status of your order if you signed out as a guest. Please contact us if you can’t find these emails, and we would be happy to help.

In case you don’t get an email confirmation, you can check the trash and spam folder on your mail. If you still don’t find the activation mail, you can contact us.

Yes. All personal data sent on our website is protected and secured. We use the highest level of internet encryption technology, Secure Sockets Layer (SSL), to safeguard your payment and personal details as it is sent to us.

Yes, our merchandise is 100% authentic. Our products are premium quality, brand-new, and 100 percent genuine.